MCC

OUTSOURCE CONTACT CENTER

Charging per minute of agent work.

You want to:

N

CONTACT CENTER AND YOU DON'T HAVE ENOUGH CALLS

N

LESS MISSED CALLS IN YOUR CONTACT CENTER

N

PRECISE STATISTICS OF CALLS AND WORK OF AGENTS

N

RECEIPT OF ORDERS, SCHEDULING MEETINGS, PROCESSING REQUESTS, SURVEYING CLIENTS THROUGH THE CONTACT CENTER ...

N

ONE CONTACT CENTER FOR A LARGER NUMBER OF COUNTRIES

We have a solution for you!

OUTSOURCE CONTACT CENTER WITH AGENTS

YOU PAY:

Only agent conversations calculated by
minute of work

YOU DO NOT PAY:

  • Set up and install CC
  • Lease of licenses
  • Maintenance
  • Support
INCLUDED IN THE PRICE:

Receiving incoming calls

Organization of outgoing calls

IVR announcement

Call statistics

CRM solution

Meeting module

Event module

EVENT module

Surveying

NOT INCLUDED IN THE PRICE (ADDITIONAL PAYMENT):
M

Video call

M

Live chat

M

Sends and reads plain text or HTML email

M

Email processing

M

Ticketing

M

Audio bulk calls

THE PRICE:

FROM 0.17 EUR/MIN

Ask us

Address

94 Bulevar Arsenija Carnojevica st.
Beograd, Srbija

Call us

+381 64 885 444 6

E-mail

marketing@phoenixmcc.com

Please note that sending us an email to marketing@phoenixmcc.com will give you your consent to the processing of the submitted data, strictly in accordance with your request and in accordance with legal regulations.

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