MCC
MCC PAYMENT BY PHONE
Enables and secures online transactions using DTMF.
The agent should not intervene in such transactions.
Secure payment by bank card over the phone, without any additional application.
DESIGNED FOR?
Sale
Reactivation of services
Prepaid payment
Collection
Payment of utilities
HOW DOES THIS WORK?
The agent makes or receives a call
↓
A payment agreement has been made between the agent and the client
↓
They choose the method of payment and the fee
↓
Customers use numbers to enter card and amount information
↓
The information will be transmitted via a secure gateway and the bank / processor will confirm the payment
↓
Both the agent and the client will be notified that the transaction has been completed, without displaying payment information to the agent
MCC PHONE PAY – EXPERIENCES
Restrict access to cardholder data
Track access to network resources and cardholder data
Maintain an information security policy for employees and contractors
Your customers will only see their PIN
MCC
IVR SERVICE
It allows users to manage their simple operations over the phone, such as paying bills, tracking transportation, verifying specific account information, or making reservations and sending utility indexes. IVRs can be used to help direct callers to appropriate resources, not just agents.
This type of IVR can help you by transmitting information and you can also receive and register clients, using numbers.
WHERE CAN YOU USE THE IVR SERVICE?
Inform clients about their credit status
Credit card or account number
Costs
Invoices
Utilities Index
Dates, times, addresses…
Ask us
Address
94 Bulevar Arsenija Carnojevica st.
Beograd, Srbija
Call us
+381 64 885 444 6
marketing@phoenixmcc.com
Please note that sending us an email to marketing@phoenixmcc.com will give you your consent to the processing of the submitted data, strictly in accordance with your request and in accordance with legal regulations.
Privacy policy - Cookie policy